FamilySearch Center Operations Guide Appendix B: Additional Resources
FamilySearch Support
FamilySearch Support answers questions about FamilySearch products and services.
FamilySearch Support helps a new FamilySearch center coordinator get started and answers questions about center operations. They can also connect you to technical resources to help with center equipment or computer issues.
Contact Us: https://www.familysearch.org/en/fieldops/familysearch-support-contact-us
| FamilySearch.org | The Church’s family history website. The language shown depends on the computer or browser language setting. The option to choose or switch languages is available. |
| My Calling: Temple and Family History Consultant | The Temple and Family History Consultant website. This is a helpful resource for anyone with a Temple and Family History Consultant calling. Visit the site to learn more about why we build temples, what your calling focus should be, and what training resources are available for consultants. |
| Helper Resources | This website has everything you need to prepare personalized family history experiences for others. Come here for consultant best practices, learning resources, and tools. |
| FamilySearch Third-party Products | This website lists third-party products that work with FamilySearch. Some products are free, while others are not. You can read the details about each product to see how it works with FamilySearch. |
| FamilySearch Research Wiki | The Research Wiki is a free, online genealogy and family history guide that provides research strategies and suggests records and resources to help you find ancestors from all over the world. |
| FamilySearch Center Portal | This website provides access to family history resources, including premium websites for use on center computers only. This website is in English only. |
| FamilySearch Support Tools | This is where you download asset management and other software for a center computer. |
| BYU Print and Mail | This is where you can find approved FamilySearch and family history materials for the center, often used for outreach purposes, such as fliers, contact cards, and information cards about the center. |
| Distribution Services—Online Store | The Church’s online store. You can go here to order My Family booklets and other family history resources. |
| Help and Learning | This is the FamilySearch Help and Learning. You can search questions and find answers or browse topics for assistance relating to research or using the FamilySearch site. |